How to pay

Direct Debit - this is where a set amount is taken from your bank account every month. The amount is based on readings given by you or taken by your energy company.

Standard credit allows you to control when money leaves your bank account and how you pay. There are a number of ways for you to pay the bill and energy companies will accept payment over the phone or online.

Pre-payment meters work in the same way as pay-as-you-go mobile phones. Instead of getting a bill for the energy that you have used, you pay for your gas and electricity before you use it.

Fuel Direct is a way of paying directly from your benefits if you are having difficulty paying your bills. The scheme can help spread out your energy costs.