My Energy Credit helps people who've moved or switched claim money back that may have been left behind with their old supplier. No matter how long has passed, legitimate claims will always be refunded. The average credit balance is around £50
Energy and you
Smart meters will replace existing gas and electricity meters, providing customers and energy companies with accurate and up-to-date information on their energy usage.
Reading your meter helps to make sure you get an accurate bill. Alun Rees of Energy UK talks through the steps.
Energy companies have made major progress in cutting down the number of complaints over recent years. To improve their service to customers, they are investing in technology, longer opening hours and new online options.